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Do you ship to my country?
Please add the items you want to the shopping cart, then view shopping cart, in "Calculate shipping Rates" section, there is a drop down window "Country". If your country is on the list, it means we ship to your country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Shipping charge is often very high for international orders, making such transactions not appealing for a small order.

Please note that in case you need to return the products back to us for refund within 30 days or for warranty service within warranty period, you are responsible for all associated shipping cost.

Payment methods for international orders:
  • Bank Wire Transfer
  • PayPal (limited countries and amount, must have PayPal verified addresses)
Due to the fact that credit card Address Verification Service is only available to most USA customers and some Canada customers, we only accept Bank Wire Transfer or PayPal as payment method for international orders.

Although we accept PayPal as payment methods for international orders from certain countries, your order still may be rejected if you have an unconfirmed address with your PayPal account. If this is the case, Bank Wire Transfer will be the only payment method we accept for international customers.

All international orders must be pre-paid including shipping in advance by PayPal or bank wire transfer in US dollars only. Customers are responsible for customs duties and tariffs whenever applicable.

$30 Bank Wire Transfer Fee will be charged for international order paid through bank wire transfer.

Note: Customers may also need to pay custom duties and tariffs whenever applicable to their own countries, which are not included in invoices, may collect by shipping carriers before delivery.

Shipping Methods for International Orders

We ship international orders through US Post Office, UPS or Fedex. Available shipping methods will be offered during the check out process when you place order online.

A
ll international shipping charges need to be paid before we process orders. We will arrange shipping carriers and may not accept third party forwarders to pick up orders from us.
Following are estimated delivery time needed for different shipping methods. Time hold by destination country custom not counted in the estimated days.

  • First Class Mail: 10 ~ 20 business days. Online tracking is not available.
  • Priority Mail: 7 ~ 15 business days. Online tracking is not available.
  • Express Mail, 5~10 Business Days. Online tracking is provided.
  • UPS or Fedex Air Shipping: 3 ~ 5 business days. Online tracking is provided.

  • Please note that online tracking is not available for First Class International Mail or International Priority Mail. If you do not receive your order after 30 days, please let us know immediately. We are sorry that we can not accept any lost package claim after 60 days from shipping date.
  • Note: Customers may also need to pay custom duties and tariffs whenever applicable to their own countries, which are not included in invoices.
  • Customers are responsible for all associated shipping cost for purchasing, returning and warranty service.
  • Currently we can conduct business in English only. We are sorry that we are unable to provide other language support.
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    Order Request Order Request

    If you have problem to order online or just need a quotation, please submit this Off-line Order Request by adding it to shopping cart, then check out like ordering a regular product.

       
     
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