Shipping
Shipping Info

How much is my shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Lithium ion Battery Air Shipping

Lithium ion batteries air shipping will need to go through extra inspection following special procedures and regulations. Your shipping cost includes extra handling fees charged by shipping company.

Lithium ion batteries air shipment will go through extra inspections and ship through "Cargo" airplanes only. Due to extra inspections and "Cargo Aircraft Only" required by regulations , sometimes "Next Day Air" may actually take 2 Days and 2 Days Air may actually take 3 Days. However, Fedex or UPS "The Money Back Guarantee" policies are not applicable to air shipments that contain lithium ion batteries . In case a Next Day Air or 2 Days Air shipment is delayed, Fedex or UPS may not refund shipping charge if the shipment contains lithium ion battery and needs to go with "Cargo Aircraft Only".

Do you ship to my country?
Please add the items you want to the shopping cart, then view shopping cart, in "Calculate shipping Rates" section, there is a drop down window "Country". If your country is on the list, it means we ship to your country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

For orders ship to outside USA, customers are responsible for customs duties and tariffs from their countries plus custom broke fees whenever applicable. Those are not included in the BiX invoice amount.

Please note that we may be unable to ship lithium ion batteries to many countries due to special air shipping regulations for lithium ion batteries. You may check Fedex web site:

International Countries: Dangerous Goods Acceptance


Under your country name, if Fedex web site says: Dangerous Goods Delivery: Yes , it means we can ship lithium ion batteries to your country. If it says: Dangerous Goods Delivery: No , it means we can not ship lithium ion batteries to your country.


Shipping Methods for Domestic Orders

Ground service:
We use Fedex or UPS for ground delivery service. Available for shipping to 48 contiguous states. Scheduled delivery of your order will be 1 to 6 business days (depends how far away you are from our warehouse in Santa Ana, California) from the time it leaves our warehouse.

Quoted delivery time is in business days, not including weekends or holidays.

2 Days Air Service:
We use Fedex or UPS for 2 Days Air Delivery service. Available for shipping to anywhere except APO/FPO addresses. Scheduled delivery of your order will be two business days from the time it leaves our warehouse;


Next Air Service:
We use Fedex Overnight or UPS Next Day Air for Express Air Serivce. Available for shipping to anywhere in USA except APO/FPO addresses. Scheduled delivery of your order will be one business day from the time it leaves our warehouse.

Please be aware that all time periods are quoted in business days,
no delivery on weekends or holidays. If an order is shipped out on Friday through "Next Day Air" service, it will arrive next Monday or next business day if the Monday is national holidays..

When you calculate delivery times , please add the time we needed to process your orders. Most orders placed before 12:00 PM (Pacific Coast Time) are shipped out same business day if shipping through Fedex or UPS service. Orders shipping through U.S. Post office (such as Priority Mail & Express Mail) will normally be shipped out next business day. Although we accepts online orders 24 hours a day, seven days a week, orders placed on weekends or holidays will not be processed until next business day.

Will Call /Pick up:
If you prefer to pick up your order at our warehouse, you may shop online first, add the items you wish to purchase to your cart. Choose Will Call/Pick-Up as shipping method during checkout. There will be no shipping charge when you choose "will call /Pick up" as shipping method.

You need to submit order online and fully pay the order before you come to our office/warehouse to pick up your order. You will receive a notification when your items are available to pick-up.

Please Note: Some items may be not eligible for In-Store Pick-Up. This includes items shipping directly from the manufacturer, hazardous items which require special handling, and Gift Cards. All other items are available for In-Store Pick-Up unless prohibited by local restrictions in the state/county where the store is located.

You will need to have a valid photo ID along with your order number. The billing person is designated as the person authorized to pick-up the order. If you would like to designate someone other than this person, enter their name and phone number when asked for Pick-Up Person during checkout. Pick-Up hours are the same as our business hours. Please check "About us " or "Contact us" page for our office/warehouse location and business hours.

International Shipping:
Shipping charge does not include any custom tax or duty that may be charged by detestation country. Customers may need to pay extra custom duties and tariffs whenever applicable to their own countries.

Please note that we may be unable to ship lithium ion batteries to many countries due to special air shipping regulations for lithium ion batteries. You may check Fedex web site:

International Countries: Dangerous Goods Acceptance


Under your country name, if Fedex web site says: Dangerous Goods Delivery: Yes , it means we can ship lithium ion batteries to your country. If it says: Dangerous Goods Delivery: No , it means we can not ship lithium ion batteries to your country.


Shipping Cost: The shipping charge depends on the weight and size of your order, the shipping method, and your distance from Irvine, California. You will know exact shipping charge before you submit the order. After you enter shipping address and select shipping method , you will see the exact shipping charge. You can apply different shipping method to compare the shipping cost. Shipping cost goes up almost exponentially in the sequence of UPS Ground, 3 Day Select, 2nd Day Air, and Next Day Air. UPS shipping charges are calculated in real time with UPS' web site, using actual weight of items, shipping distance from Irvine, California, and the published UPS rates. A nominal charge ( depending on package size & value) is added for the packaging materials & labor & handling and insurance. In case the UPS site has problems to do real-time calculation, we may add shipping charge manually after you enter orders.

Please note that shipping charges are not refundable and customers are responsible for the cost of shipping returned merchandise to BiX Computers. We will send you a e-mail with tracking # after the order is shipped out. You can use this tracking # to track your order shipping status online at UPS website:
Online tracking is not available for shipping to APO/FPO address.

Note: All shipping charges need to be pre-paid.